Senior Specialist for Business Services Team

Great opportunity to become part of the Business Services team with highly specialised colleagues in Denmark and Lithuania. Join us in achieving our mission, and be part of a culture where we take pride in our work and care about each other’s well-being. If this resonates with you, then join our team to be our new Senior Service Delivery Specialist!

We are looking for a collaborative and eager-to-learn colleague who is interested in developing in the custody area and want to work in a fun, diverse & flexible environment.

You will join the area, focusing on an innovative, agile, and truly customer-centric culture. In addition, you will be contributing to our LEAN culture, incorporated into our daily work.

Your role will include supporting our custody clients to ensure best class service delivery. Daily, you will keep close collaboration with our stakeholders and attend their requests in a timely manner. You will maintain process quality and continuously look for ways to improve our daily processes.

We are looking for a team oriented person who is keen on efficiently delivering administrative tasks and handling invoices within an exciting mix of work streams and will, with attention to detail, deliver high quality on time, coupled with a desire to continuously improve processes, systems, and automation.

We have exciting plans in our team and for that, we are looking for a new member. Depending on your experience and knowledge, we may offer you different seniority in the role and a permanent contract. The job offer location is in Vilnius.

You will:

  • Carry out a large variety of administrative tasks for Nordic clients
  • Handle and process invoices for our custody clients
  • Perform controls on duly manner
  • Reviews of process steps
  • Update our register of Standard Operating Procedures
  • Collaborate with multiple stakeholders and other teams within the Bank
  • Interact with our team members from Denmark and Lithuania
  • Participate in risk management with a focus on continuous improvement using Lean principles

About you:

  • 3+ years of back office or administrative work experience
  • Engaged and motivated, ready to take up on challenges
  • Attentive to detail and able to learn quickly
  • Thrive in a changing environment
  • Ready to participate actively in the team
  • A Team-oriented person who enjoys working, sharing knowledge, and having fun together
  • Willing to develop and expand your skills
  • Intermediate English language skills

We offer:

Monthly salary range from 2000 EUR to 3000 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Third pillar pension fund

See all the benefits HERE.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 21.12.2023. Confidentiality guaranteed.

Your title in job contract will be Officer –Service Delivery Specialist, Senior.

If you have any questions, please reach out to
Esther Barahona Perez
Phone number +4520474406 or