Senior Operations Officer (Corporate Actions)

Are you eager to work in close collaboration with global team members and Large Corporate & institution companies to provide the best customer experience?

As a Corporate Actions Senior Operations Officer in Asset Services, you will handle simple daily tasks as well as be faced with various issues that will support you to grow your personal and professional competencies. You will not only be responsible for many different Corporate Actions (dividends, interests, mergers, liquidations, etc.) but also solve discrepancies, analyze unique cases, respond to inquiries and tend to customers’ needs promptly. You will also be given opportunities to participate in various projects, challenge current processes and come up with ways to improve them. With the help of a professional, collaborative and friendly team, you will quickly build your knowledge and network and be expected to collaborate with colleagues from other teams and departments both locally and globally. If you are a quick learner, enthusiastic, motivated, ambitious, friendly and with good team spirit you are the right candidate for us and would fit right in within our team!

"The important thing is to never stop questioning."

You will:

  • Be responsible for timely and accurate Corporate Actions capture and processing, ensuring that all deadlines are met
  • Investigate discrepancies and one-of-a-kind cases
  • Handle customer inquiries, providing quick and clear responses
  • Be continuously looking for ways to automate processes and improve customer service
  • Participate in various projects when needed
  • Manage workflow according to established deadlines
  • Collaborate with Global departments within Danske Bank
  • Maintain and improve process quality
  • Contribute to risk management

About you:

  • Previous experience or knowledge in banking back-office (would be considered as an advantage)
  • Advanced English skills (both written and verbal)
  • Upper-intermediate Microsoft Office skills
  • High level of accuracy and attention to detail
  • Helpfulness and willingness to work in a team
  • Ability to work in a growing environment: to meet tight deadlines and cope with peak periods, when needed
  • Proactiveness and can-do attitude

We offer:

Monthly salary range from 1840 EUR to 2760 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

20+ community hobby clubs

24/7 gym services and group trainings

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Neringa Šalomskė, Team Lead - Mandatory Corporate Actions at Danske Bank

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 21.04.2023. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery Specialist, Senior.