Senior Operations Advisor

Application period has expired.

Do you want to play a vital part in fighting financial crime in Danske Bank? We are looking for a Senior Operational Advisor for our application/lending fraud department.

You will be joining Danske Banks Global Fraud Management. Our purpose is to detect and prevent fraudulent loan applications by utilizing data, having intelligent systems, in-depth analysis and ambitious people. Together we enable stakeholders around the bank to take the right decisions, so the bank can effectively fight and prevent fraud, to ensure a great customer experience and become thought leaders. Fraud has very high strategic priority in Danske Bank.

The Fraud Management team consist of 100+ highly engaged colleagues with very diverse backgrounds. This is also, what characterize the working environment, where knowledge sharing and collaboration is key to our success. Working closely together with others in the bank, and having high standards is crucial for our department.

We are located in Høje Taastrup, Sweden, Finland, Norway and Lithuania – You will be part of a professional, Nordic environment with strong focus on performance and room to learn.

Your official title will be Senior Operations Officer.

You will:

You will work together with experienced colleagues, investigating fraudulent loan applications for all products and markets.

Your main tasks will be:

• Investigate fraudulent loan application that are received from a variety of business units
• Detect, register and report loans based on early defaults
• Prevent fraudulent loan applications before they are disbursed
• Report fraudsters to the police
• Assist in fine-tuning Danske Banks machine learning setup-up for preventing fraudulent loan applications
• Maintain and update Danske Banks Standard Operating Procedures for fraudulent loan applications
• Advice business units on how to spot and prevent fraudsters
• Investigating cases and communicating directly with the loan applicant when risk of fraudulent loan applications
• Cooperating with Danske Banks AML team

About you:

You have an analytical mind-set, flair for working with numbers and at the same time confident talking with colleagues and customers, in order to investigate fraudsters. It will be an advantage for this role that, you are curious by nature and eager to develop and learn.

The entry point to the position can vary, but we expect you to have:

• Experience in the banking/financial industry is preferred but not required
• Experience in the fraud risk discipline in Credit Cards or other Consumer Banking products is desired
• Experience from an operational role, dealing with customers
• Experience from a role within the police
• Strong interpersonal skills – collaborate with people across functions
• Ability to work in fast-paced environment and meet deadlines without sacrificing quality
• Self-motivated, with ability to actively lead and implement ideas
• Proficient Danish and English language required

Application period has expired.

If you are interested, please send your CV in English no later than 10.04.2020. Confidentiality guaranteed.

*Please note that in addition you will get a language allowance, which depends on your language knowledge level and job requirements.

You will join my team, please contact if you have any questions.
Janus Niclasen
Phone number +45 29 29 22 34