Senior IT Delivery Manager

Are you motivated by driving projects that impact thousands of users across the organization?

We are looking for a delivery-oriented team member who enjoys working with engineers. You will join the End User Device Services team, which is responsible for workplace devices at Danske Bank. This includes Windows laptops and desktops, MacBooks, virtual desktops, mobile devices, monitors, peripherals, and printers.

We take care of device management, software packaging and distribution, patching and updates as well as all other aspects relating to physical devices in the workplace.

We are a team of 40+ colleagues, organised in several teams across Denmark, Lithuania, and India. We follow a service based organisational structure, covering multiple services at Danske Bank. You will have a great team of engineers and supporting managers working together with you.

You will be located in Vilnius, Lithuania.

Depending on your experience and knowledge, we may offer you different seniority of the role.

"If you want to change the world, start with yourself."

You will:

  • Act as a leading person in the End User Device Services team for most important roadmap deliveries: VDI migration to Cloud, DEX tool deployment, Intune migration
  • Coordinate delivery with internal team and other departments, manage dependencies and risks and influence relevant stakeholders
  • Make sure delivery is done according to requirements, adhering to the rules and policies in the bank while managing risks and timelines
  • Take responsibility for communicating internally and externally of the status and relevant information and work with relevant stakeholder groups across the bank
  • Work with service owners on service improvements

About you:

We are looking for a person with solid ownership and delivery capability. The below list of capabilities will definitely help you to succeed, but are not all mandatory:

  • Ability to work closely with engineers and ensure successful delivery
  • Efficient cross-team collaboration skills with the ability to build relationships and set demands
  • Analytical and fact-driven approach: ability to distill clear status messages, communicate insights and recommendations
  • Ability to make decisions independently when needed
  • Experience working within a regulated environment, preferably Banking
  • 5+ years of experience in delivery roles
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 3760 EUR to 5640 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Health insurance from the first day of employment

100+ partners' offers & discounts

Third pillar pension fund

See all the benefits HERE.

Feel free to contact me @LinkedIn if you have any questions!

Mindaugas Zaronskis, Head of End User Device Services

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 04.03.2024. Confidentiality guaranteed.

Your title in job contract will be IT Delivery Manager, Senior.