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Senior Data Scientist for AI Assist squad

Application period has expired.

At Danske Bank, we empower customer engagement by providing relevant and personalised advice and insights. Through a data-driven approach, we aim to attract, assist, and engage current and future customers across all touchpoints.

As part of our AI Assist Squad, you will be at the forefront of delivering AI solutions directly to customers and contribute to efficient interactions on assisted channels, helping us develop and deliver impactful data-driven solutions that enhance customer experiences and drive business value.

"Be yourself. We like it that way."

You will:

As a Senior Data Scientist in the AI Assist Squad, you will take part in analyzing and improving our AI-assisted solutions to ensure they deliver high-quality customer experiences. Your work will combine deep analytical expertise with hands-on collaboration to drive measurable impact and development. In this role, you will:

  • Analyze performance data from AI-assisted solutions to identify patterns, trends, and improvement opportunities
  • Design and execute evaluation frameworks to measure solution effectiveness and customer impact
  • Develop actionable insights that inform enhancements to models, algorithms, and user experience
  • Collaborate with engineers and product owners to implement technical improvements and deploy optimized solutions
  • Ensure data quality and integrity across all analysis and reporting processes
  • Drive continuous improvement by recommending and implementing enhancements based on data-driven findings
  • Work independently on complex tasks, making informed decisions and delivering results with minimal supervision

About you:

  • Strong proficiency in Python and experience with Power Platform, Azure Platform, and Azure AI Search
  • Familiarity with Copilot Studio and its application in building integrated solutions
  • Advanced knowledge of statistics, data engineering, and prompt engineering techniques
  • Experience with DevOps/DataOps practices to enable efficient and scalable workflows
  • Collaborative mindset, working effectively with cross-functional teams to complete squad objectives
  • Customer-focused approach, with the ability to design personalised, data-driven solutions
  • Analytical problem-solving skills to solve complex technical challenges in a fast-paced environment
  • Excellent communication skills to articulate technical concepts to both technical and non-technical stakeholders
  • Advanced skills in English

This role is critical to ensure the AI Assist Squad delivers impactful and efficient chatbot solutions that elevate customer engagement experience across assisted channels.

Application period has expired.

If you are interested, please send your CV in English no later than 12.12.2025. Confidentiality guaranteed.

Your title in job contract will be Data Scientist, Senior.

Please apply as soon as possible as we conduct interviews on an ongoing basis. If you have questions, please reach out to Jan Baungaard, IT Lead, SVP. We look forward to receiving your application!
Jan Baungaard
Phone number [email protected] or +45 25 27 69 90