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Senior Consultant for Personal and Business Customers

Are you excited to identify and promote migration projects? Do you enjoy working with process and people migration? Do you enjoy communicating and partnering with various stakeholders? Would you like to be part of an open and collaborative team?

We are looking for a Senior Consultant in Technology & Services for Personal & Business Customers to identify, plan and deliver on the migration agenda and improvements in the area, promote projects, collaborate with stakeholders, and contribute to the strategic goals of the Personal & Business Customers area, focusing on the migration of the Services part of the larger Technology & Services organization which is currently undergoing a major transformation. Expect plentiful challenges and changes to manage. Your ideas and opinions will be encouraged and valued from day one.

You will be leading and teaming up on migration change initiatives with focus on centralizing, standardizing, service areas within the Personal & Business Customers domain and, also, strategic initiatives cutting across the whole services organization.

You will apply your project & change management, process analysis and improvement, service and performance management skills, and best practices to ensure effective implementation of the migration agenda.

"Be yourself. We like it that way."

You will:

  • Take ownership of service development initiatives related to process migration from the Nordics to Lithuania, ensuring they are proceeding according to the plan and meeting quality standards
  • Carry out all the elements of project management starting from scoping down to benefit realization
  • Coordinate communication, ensuring timely and clear updates, stakeholder alignment
  • Take ownership of own development and that of the team
  • Ensure quality, efficiency, and continuous improvements daily
  • Promote change mindset and support organizational change implementation
  • Learn continuously around new services, processes, and technological constructs

About you:

  • 3+ years of project management or management consulting experience
  • Have an understanding of change management, including knowledge & interest in different change management, behavior design tools & technics
  • Delivery oriented person who can present a proven history of completed migration projects
  • Team oriented person with a proactive mindset, “can-do” attitude, and collaboration skills
  • Structured, analytical, and pragmatic and thrive with and promote change in the organization
  • Have solid stakeholder management skills and experience, including the ability to effectively negotiate and facilitate problem resolution
  • Have experience working in an agile set-up
  • Advanced English language skills

We offer:

Monthly salary range from 2320 EUR to 3480 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Third pillar pension fund

See all the benefits HERE.

If you have any questions about the position, please contact Hiring Manager Aistis Kavoliūnas via LinkedIn

Aistis Kavoliūnas, Team Lead | Technology & Services Portfolio Management at Danske Bank

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Send your CV

If you are interested, please send your CV in English no later than 12.03.2024. Confidentiality guaranteed.

Your title in job contract will be Consultant - Development, Senior.