Resource planner for Financial Crime Prevention KYC area

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We are currently looking for a resource analyst with substantial experience to join our amazing team. You will join the team that is providing forecasting and planning for Financial Crime Prevention (FCP) operational areas. As a Resource Planner, you will be working closely with the assigned operational area and acting as their trusted partner, supporting sound and data-based decision-making. You will be responsible for strategic long-term and detailed short-term (monthly) forecasting and capacity planning, providing continuous support on scope and operational KPI management, as well as performing various simulations for decision-making.

The Performance & Analytics department is providing various analytical, business intelligence, and resource planning support to the entire Financial Crime Prevention Operation area (2500+ people).

The team is located in the Vilnius office, from where it supports operations across Lithuania, Poland, Denmark, and the Nordics and collaborates with central analytics, tribe, and process governance teams.

*Depending on your experience and knowledge, we may offer you different seniority of the role.

You will:

Be a single point of contact regarding capacity and resource planning questions for the supported area
Perform a monthly forecasting and planning cycle for the assigned area
Prepare an annual resource and capacity plan and update it when needed
Overlook operational KPIs and provide short- and long-term capacity simulations
Calculate the impact assessment related to the introduction of new or adjusted processes or a change in existing scope
Have close collaboration with internal and external stakeholders

About you:

At least 2 years of experience in workforce planning or a similar position
A positive, can-do attitude
An enthusiastic and analytical way of thinking with a high level of accuracy and attention to details
The ability to collaborate and supervise stakeholders across different seniority levels
Have solid IT skills within MS Office, especially MS Excel
Upper-Intermediate English language skills
Higher education (degree within the fields of mathematics, statistics, economics would be an advantage)

We offer:

Monthly salary range from 3360 EUR to 5040 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.