Operations Specialist for Customers Financial Overview (with Danish language skills)

We are looking for Operations Specialist in Buying & Owning Real Estate HUB – Meeting Services, that are focused on team goals, close collaboration with our stakeholders in the global environment, and delivering high-quality service daily.

Our team’s main function is to help Danske Bank advisers located in branches prepare for meetings with customers by providing back-office services when they are planning to buy a property or invest in Denmark’s pension funds. The final result of our team’s tasks is preparing the customer’s current or future financial overview which will be used by the adviser to make a decision on the customer’s loan or provide the best advice regarding pension investments.

You will be responsible for many different tasks, such as document preparation and analysis, data gathering from different systems and documents, customers’ daily and future economy calculations, communication with advisers and other administrative tasks related to property or other types of loans.

We provide introductory training for all our employees to offer the best possible start in our organization. As we are working with the Danish market, you will have an opportunity to enable your knowledge of the Danish language. We also provide the possibility to participate in the language courses, so you will have a chance to elevate your language skills to the next level. In addition, a monthly language bonus is applicable depending on your language level.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

  • Process various back-office tasks within the Buying & Owning Real Estate HUB, Meeting Services
  • Communicate daily in Danish language with colleagues and third-party real estate agencies, pension companies, and other banks in Denmark via e-mail and phone
  • Improve and optimize the process using Lean principles

About you:

  • Danish language skills (from B2 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
  • Experience within customer service or back office (finance related or international company would be beneficial)
  • A collaborative person with a high sense of responsibility
  • Great communication skills
  • Enjoy routine tasks and are detail and quality-oriented
  • Proactive learner
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Third pillar pension fund

See all the benefits HERE.

Join Our Team!

Evelina Paceviciene, Senior Team Leader, Customer Service/ Operations Management +15 Years Experience

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 21.12.2023. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.