Operations Officer with Swedish language skills (+Swedish language bonus allowance)

We are taking care of the estate of deceased Danske Bank customers: accounts, funds, housing loans, etc. Our team is working with the Swedish and Finnish markets, and we use both Scandinavian languages daily. We collaborate a lot with the legal department and customer service, and we have direct contact with the heirs of the deceased client ‘s estate. The team consists of 18 unique employees and personalities. We have four Swedish-speaking employees who cover the Swedish market, eight employees who speak Finnish, and six employees who speak both Finnish and Swedish and cover the Finnish market.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

"Uniqueness is powerful-we welcome everyone in Danske Bank."

You will:

  • Estate Management: Oversee the setup, maintenance, and closure of estate accounts
  • Process transactions, including deposits, withdrawals, investments, and transfers, in accordance with established procedures and regulatory guidelines
  • Ensure all estate-related documentation is accurate, complete, and compliant with regulatory requirements
  • Coordinate with legal teams and internal/external advisors to obtain necessary documentation and resolve any issues related to estate administration

About you:

  • Swedish language skills: reading, writing, and understanding (at least at B1 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
  • Previous experience with administrative tasks
  • High level of accuracy and quality
  • Good communication skills and a willingness to learn new tasks in a changing international environment
  • Feedback culture advocate
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 1400 EUR to 2100 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

24/7 gym services and group trainings

Additional health insurance package

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Zivile Dukyne, Leader of team

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 03.06.2024. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.