Operations Officer with Finnish language skills (Temporary Contract)

Application period has expired.

We are taking care of the estate of deceased Danske Bank customers: accounts, funds, housing loan, etc. Our team is working with the Swedish and Finnish markets, and we use both Scandinavian languages daily. We collaborate a lot with the legal department and customer service, and we have direct contact with the heirs of the deceased client ‘s estate. The team consists of 18 unique employees and personalities. We have four Swedish-speaking employees who cover the Swedish market, eight employees who speak Finnish, and six employees who speak both Finnish and Swedish and cover the Finnish market.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

*Please note that this position is temporary to cover a person on maternity leave (expected duration: ~until September 2024). (Part-time or full-time would be considered)

"Uniqueness is powerful-we welcome everyone in Danske Bank"

You will:

  • Check the provided documentation: testaments, deeds of distribution, inventory deeds, powers of attorney, genealogical records and creating genealogical trees, and relinquishments of inheritance
  • Perform customer requests: selling custodies, removing mandates in case of conflicts between heirs
  • Be contacting customers, other banks, and other legal entities via various channels
  • Special case handling of subtleties with heirs that are living in Sweden and deceased Finnish Danske Bank customers

About you:

  • Finnish language skills: reading, writing, and understanding (at least at B1 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
  • Previous experience with administrative tasks
  • High level of accuracy and quality
  • Good communication skills and a willingness to learn new tasks in a changing international environment
  • Feedback culture advocate
  • Upper-Intermediate English language skills
  • The Swedish language would be an additional advantage

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Zivile Dukyne, Leader of team

Application period has expired.

If you are interested, please send your CV in English no later than 01.03.2024. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.