Operations Officer with Danish Language Skills in Everyday Banking Corporate

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Do you want to work in an international environment with close collaboration with colleagues and our clients across Nordic countries?

We are looking for a new colleague to join an experienced and ambitious Case Preparation Team at Danske Bank.

Your main responsibilities in this role will be supporting a customer and colleagues.

Moreover, you will be able to take part in process improvement, automatization and implementation.

*Depending on your experience and knowledge, we may offer you different seniority in the role. In addition, a monthly language bonus is applicable depending on your language level.

You will:

Collaborate with other teams using a proactive approach in sharing best practices and proposals
Handle customers’ requests
Communicate with customers and colleagues via emails in Danish and English
Work on various back-office services (e.g., data entry, administration and preparation of various bank documents, etc.)
Participate in the improvement of processes

About you:

Experience working with operations, administrative tasks or customer service
Danish language skills, speaking, writing and understanding – A2 level or above (we provide a monthly language bonus and a possibility to attend courses for language level improvement)
Attention to details and ability to maintain an overview in stressful situations
Ability to work in a fast-changing environment, meaning to meet tight deadlines and cope with peak periods
Customer and quality orientation in a proactive manner
Upper-Intermediate English language skills

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.