Operations Officer to work with Danish market

If you are curious about banking and you see yourself providing services to different corporate customers in Nordic countries, collaborating with colleagues from different teams and constantly looking for process improvement possibilities – join us, we are looking for a colleague!

We are a team of 8 people and we never get bored! Each day we (distribute requests and put effort to make sure that requests are performed on time), and work on continuous improvements, automation and overall challenging status quo.

Additionally, you will join one of the greatest Danske Bank departments – Everyday Banking Corporate, where we have a strong people community, and a lot of different team-building activities, this is why we never get bored!

*Depending on your experience and knowledge, we may offer you different seniority in the role. 

You will:

  • Work with other teams in a proactive manner, exchanging ideas and best practices
  • Handle customers’ requests: administration of dissolved companies tasks and NETS-related agreements; distribution of VIP cases; various verifications
  • Interact with Danish customers and colleagues across Nordic countries
  • Work on various back-office tasks (e.g., data entry, administration, and preparation of various bank documents, etc.)
  • Contribute to the process improvement

About you:

  • Experience working with operations, administrative tasks, or customer service (you can also join our team as an associate specialist if you don’t have the required experience)
  • Attention to detail
  • Ability to work in a fast-paced environment, which includes the ability to handle peak times and achieve deadlines
  • Upper-Intermediate English language skills

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

24/7 gym services and group trainings

Health insurance from the first day of employment

See all the benefits HERE.

Feel free to contact me @LinkedIn if you have any questions

Tomas Viliūnas, Team Leader

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 22.12.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.