Operations Officer in Trade Finance

Do you know how long goods are being shipped from one part of the world to the other? Would you like to become part of the trading world and understand how import and export of goods work? Do you want to know how banks are involved in this process? Join us and you will learn even more!

We are looking for a new colleague to join our Trade Finance Documentary Collections team. Our primary responsibility is to support companies which are trading globally and assist them in trading goods with their clients. We mainly work with customers within Nordic countries, covering all ranges from small business companies to large corporates.

We offer many interesting and dynamic tasks including direct communication with our customers, learning the full Documentary Collections cycle (end-to-end knowledge), and career opportunities for motivated employees in an international environment, but the most important – is a supportive and collaborative team of 8 great colleagues.

Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

  • Handle original trade documents and international payments related to one of Trade Finance products – Documentary Collections
  • Process transactions in full compliance with international standard practices and regulations
  • Communicate directly with customers through various channels daily
  • Collaborate with colleagues from other areas as well as stakeholders
  • Be able to continuously improve processes and find the right ways to ensure great quality

About you:

  • Experience in administration, banking operations or customer services
  • Customer-centric approach and can-do attitude
  • Attention to detail and high focus on quality
  • Willingness to take responsibility and be enthusiastic
  • Being a good team m who thrives in a team-based global environment
  • Upper-Intermediate English skills

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Does the dynamic and changing global trade situation sound exciting to you? Do you want to specialize in the end-to-end process of one of the Trade Finance products, Documentary Collections, and support our customers during their daily international trading? Then this job ad is just for you! Join the Documentary Collections team!

Justyna Ablom, Team Lead, Documentary Collections

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 26.08.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.