Operations Officer in Payments

If you are a person who notices every little detail and you have a can-do mindset, we are waiting for you to join our huge Payments family!

As an operations officer, you will be responsible for processing daily transactions, maintaining and increasing the quality of our services, and contributing to the continuous improvement of processes.

You will be one member of the most driven department of 5 teams, which handles 140 various tasks and operates in a very lively and welcoming environment – there won’t be much room for routine here.

We collaborate with a variety of businesses (from small businesses to large enterprises and states) and private clients from the entire Nordic region and other Danske group countries in the payments field. Our daily responsibility is to make sure that payments are transferred from bank to bank securely and swiftly until they reach their intended recipient. Can you imagine how fantastic it would be to join our team and learn all there is to know about payments?

Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

  • Repair stopped payments on behalf of clients and stakeholders
  • Monitor different mailboxes by answering queries from other banks, customers, and internal teams
  • Use your problem-solving skills to solve issues that arise
  • Use your LEAN mindset to elaborate on process improvements and optimizations
  • Work closely within your team to meet established deadlines

About you:

  • Previous experience in operational/administrational role
  • Payments processing experience or SWIFT knowledge is a solid advantage
  • Ability to handle tasks with great attention to detail
  • Collaborator contributing to common team goals
  • Curious about WHY’s
  • Intermediate English language skills (written and verbal)

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

20+ community hobby clubs

24/7 gym services and group trainings

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Simona Remeikaite, Senior Team Leader for Cross Border Payments

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 10.02.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.