Operations Officer in Global Group Cash Services team (with Danish language)

Cash Services Danish market Operations

Are you eager to continue your career in the financial sector and to have the possibility to use your Danish language skills?

We are looking for you to join our global team in Group Cash Services. Our team is responsible for handling cash flow through ATMs and Night Safe Deposits in Denmark.

We are a team of +10 employees situated in DK and LT. We are working towards creating a more robust team to ensure that our tasks are known and can be handled by more team members. This means that close collaboration between DK and LT colleagues daily is fundamental.

We are looking for someone willing to learn and with a motivated and proven can-do attitude. Experience in operations or project work would be considered a pros.

Language bonus is applicable.

Want to hear more about the position? Let‘s talk!

"We’re open to people from all different walks of life and cultures to join our team"

You will:

  • Collaborate with global team members, vendors, and customers
  • Handle various tasks within cash transactions, night safe deposits and, ATMs
  • Participate in the creation of a global and well-functioning process flow
  • Solve issues and daily ad-hoc requests to ensure the best possible customer experience
  • Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)

About you:

  • Danish language knowledge (minimum B2 level)
  • Advanced English language skills
  • Higher education
  • Proactive approach when addressing issues and proposing solutions
  • Attention to detail and ability to maintain an overview in stressful situations
  • Ability to work in a fast-paced environment, meaning to meet tight deadlines and cope with peak periods
  • Self-driven with a can-do attitude and keen to contribute to an engaging working environment

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

“Every morning we start with a daily check-in sharing yesterdays successes and addressing todays potential issues. During the day we handle our tasks – sometimes on our own – sometimes in collaboration with team members, vendors or customers ”

Join Our Team!

Line Bo, Department Manager, Group Cash Services

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 02.12.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.