Operations Officer in Global Group Cash Services team

Are you eager to start or continue your career in the financial sector and to be part of our global team?

We are looking for you to join our team in Group Cash Services. We are responsible for handling cash flow through ATMs and Night Safe Deposits, foreign currency orders in Denmark.

We are a team of 10+ employees situated in DK and in LT. We are working towards creating a more robust team to ensure that our tasks are known and can be handled by more team members. This means that close collaboration between DK and LT colleagues daily is fundamental.

We are looking for someone who is willing to learn and has a curious attitude. Experience in operations or project work would be appreciated.

Want to hear more about the position? Let‘s talk!

*Depending on your experience and knowledge, we may offer you different seniority in the role. In addition, a monthly language bonus is applicable depending on your Danish language level.

Also, if you are eager to learn Danish language from scratch, we‘ve got you covered!

You will:

  • Collaborate with global team members
  • Handle various tasks within cash transactions, night safe deposits and ATMs, account reconciliations
  • Participate in the creation of a global and well-functioning process flow
  • Solve issues and daily ad hoc requests to ensure the best possible customer experience
  • Communicate with vendors regarding other issues in a written manner
  • Participate in the process of continuous improvements in daily work and find the right ways to ensure great quality (Robotics, Lean, etc.)

About you:

  • Higher education
  • Attentive to detail and able to maintain an overview in stressful situations
  • Able to work in an innovative environment, meaning to meet tight deadlines and cope with peak periods
  • Motivated with a curious attitude and keen to contribute to an engaging working environment
  • A good team member who thrives in a team-based global environment
  • Danish language skills would be beneficial (language bonus is applicable)
  • Advanced English communication skills, both oral and written

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

24/7 gym services and group trainings

Health insurance from the first day of employment

Third pillar pension fund

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Judita Ludanavičiūtė, Team Leader, Group Cash Services LT

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 21.12.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.