Operations Officer in Fraud Management

Have you ever consider to catching a bad guys and fight the financial crime? If yes, so we are waiting for you! You will be responsible for creating good things for our customers and society!

As an operations officer you will be working with fraud and non-fraud cases related to card holder‘s accounts. Working with fraud means you will analyse and react to unknown transactions in card holder account while non-fraud means that you will be helping dealing with merchants who are not provided promised services or goods. Both fraud and non-fraud transactions are analysed by team members and processed for further investigation. Also you as an operations officer will be responsible for handling settlement part.

In our daily work we have to contact customers directly. We are helping our customers from Denmark, Finland, Norway and Sweden.

• 1-2 years’ experience in operations centre or corporate environment
• Good concentration and attention to details
• Good analytical skills and logical thinking
• Ability to make decisions based on rules and regulations
• Good time management and planning skills
• Team player and result-oriented
• Ability to give and receive feedback
• Higher education
• Fluent English (written and spoken)