Operations Officer in Foreign Cheques

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Are you eager to grow in a dynamic workplace?

We are looking for a proactive and communicative team member who has a flair for numbers and details to join our Foreign Cheques side of the team, consisting of 4 employees. Foreign Cheques is an operational service team responsible for the administration of cheques product. Including release and purchase of the cheques, working with client enquiries and troubleshooting. We work closely with our stakeholders across the organization, therefore collaboration and a proactive mind-set is a must. On a daily basis, you will have direct communication with our stakeholders and customers regarding problem-solving. This position is located in Lithuania and requires period attendance in the office since number of tasks are performed on site.

You will:

Handle cheque payments
Identify fraudulent cheques
Investigate errors or non-standard cases
Cooperate with foreign banks
Provide accurate and timely information for customers or stakeholders
Collaborate daily with other teams (other payments teams, AML, fraud, customer advisors, etc.)

About you:

Higher education
Previous work experience in the back office would be an advantage
Knowledge of banking operations or accounting would be an advantage
High level of accuracy and attention to detail
Helpfulness, willingness to work in a team, and an agile mindset
Upper-intermediate Microsoft Office skills (especially Excel)
You are able to work in a fast-paced environment, meet tight deadlines, and cope with peak periods
Upper-Intermediate English language skills (both written and spoken)

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.