Operations Officer in Daily Services Agreements Team

I am Sigita, team leader of the Daily Services Agreements team in the Everyday Banking Individuals HUB. Our team consists of 17 professionals who daily take care of Danske Bank clients’ accounts, products, cards, and payments.

We coordinate over 95 processes in different markets – DK, SE, FI, NO, which makes our work more interesting and provides more opportunities for learning.

Our team is looking for a new member who is pro-active, shows a positive attitude for learning, proactively takes ownership, and aspires to grow with us.

What’s great about this job is that you get to work with E2E processes and put your ideas into practice. If you embrace responsibility, finding it motivating rather than daunting, this job is the perfect opportunity for you!

You will:

  • Ensure that assigned tasks are performed in a timely and professional manner
  • Participate in ongoing improvements and actively collaborate using the LEAN method
  • Monitor and escalate process-related issues
  • Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)
  • Collaborate with other teams by sharing best practices
  • Create and update documentation and procedures
  • Take part in common initiatives and events contributing to team well-being

About you:

  • At least 1 year of experience in an operational or administrative role
  • High level of accuracy, quality, and attention to details
  • Ability to learn quickly and work efficiently in a quick-changing environment
  • Team oriented with a positive attitude and CAN-DO mind-set
  • Higher education
  • Upper-intermediate English skills

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Feel free to contact me @LinkedIn if you have any questions

Sigita Milieske, Leader of team

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 11.10.2023. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.