Operations Officer in Buying and Owning Real Estate HUB

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We are a team working with various tasks to fulfil our customer needs in Buying & Owning Real Estate HUB. Our day consists of handling back-office services for personal customers in the Finnish market, and our tasks vary from simple to complex ones.

We are excited to welcome you to our team and support you with any questions you’ll have. We focus on our team goals and high-quality service delivery to our customers, so if you are attentive to detail, quality, and feedback-oriented, you will have an ideal environment to thrive.

We even have Finnish native speakers or colleagues who learn the Finnish language in our team, as we provide the possibility to participate in the language courses.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Administrate loans for private customers in the Finnish market
Work with collaterals
Read and understand emails, take actions according to mail content
Communicate with our stakeholders daily
Disburse or redeem loans
Pay construction loan invoices
Participate in migrations and process improvement
Take ownership of maintaining high-quality services for our customers
Discuss ideas and be innovative in our process improvements

About you:

Focus on high quality, accuracy, and customer-centricity
Great communication skills
Ability to work in a fast-paced environment, when coping with peak periods to meet tight deadlines
Feedback culture advocate
Back office experience in banking or other finance-related international organization would be beneficial
Upper-Intermediate English skills

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.