Operations Officer in Buying and Owning Real Estate HUB with Finnish Language Skills

Loan administration Operations Finnish market Buying and Owning Real Estate

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We are a team of 20 colleagues, working with various tasks to fulfill our customer needs in Buying&Owning Real Estate HUB. Our day consists of handling back-office services for personal customers in the Finnish market, and our tasks vary from simple to complex ones.

We are excited to welcome you to our team and assist you with any questions you’ll have. We focus on our team goals and high-quality service delivery to our customers, so if you are attentive to detail, quality, and feedback-oriented, you will have a perfect environment to thrive.

As we are working with the Finnish market, you will have an opportunity to enable your knowledge of the Finnish language. We even have Finnish native speakers in our team and provide the possibility to participate in the language courses, so you will have a chance to elevate your Finnish to the next level. In addition, a monthly language bonus is applicable depending on your language level.

Depending on your experience and knowledge, we may offer you different seniority in the role.

You will:

Administrate loans for personal customers in the Finnish market
Work with collaterals
Read and understand emails, take actions according to mail content
Disburse or redeem loans
Pay construction loan invoices
Daily communicate with our stakeholders
Participate in migrations and process improvement
Take ownership of maintaining high-quality services for our customers
Discuss ideas and be innovative in our process improvements

About you:

Finnish language skills (we provide a monthly language bonus and a possibility to attend courses for language level improvement)
Upper-Intermediate English skills
Focus on high quality, accuracy, and customer-centricity
Good communication skills
Ability to work in a fast-paced environment, when coping with peak periods to meet tight deadlines
Feedback culture advocate
Back office experience in banking or other finance-related international organization would be a pros

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.