Operations Officer for Enquiries Tasks in Payments department

Curiosity. Problem-solving. Positive attitude. Attention to details. Does that sound like you? Then join us in the role of Operations Officer and start your career at Danske bank!

In our department we handle many and various processes which differ in nature and complexity. Majority of daily tasks will be related to customers’ or other banks’ requests about transactions or account statements. Here you will be a part of a key strategic hub responsible for a broad range of banking operations, deliveries to the customers and stakeholders as well as improvement of the processes.

You will be part the team which consists of 12 members. Together we aim for better results and creating great customer experience. If you are willing to learn, our team is a ideal room to grow!

*Please note that you will also get a language allowance, which depends on your language knowledge level.

You will:

  • Handle various payments requests
  • Ensure quality services for our customers
  • Solve unusual situations related to payments
  • Handle communication with colleagues in Lithuania and Denmark
  • Participate in process improvement initiatives
  • Handle workflow according to established deadlines

About you:

  • Previous experience working with operations or administrative tasks (would be an advantage)
  • Good collaboration skills
  • Intermediate English language skills
  • Detail-oriented
  • Great team member

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

20+ community hobby clubs

24/7 gym services and group trainings

Health insurance from the first day of employment

See all the benefits HERE.

Join our team!

Gabrielė Vytartaitė, Team Leader

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 09.12.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.