Operations Officer for Danish Market Payments (Danish speaker)

Can you imagine yourself being a key person delivering payments-related solutions for corporate and private customers in all Danske Bank branches?

If yes, you have the opportunity to make it happen by joining Danske Bank Lithuania, where we deliver world-class financial solutions to customers.

In our department, we handle many various processes which differ in nature and complexity. The majority of daily tasks will be related to customers’ or other banks’ requests about transactions or account statements. Here you will be a part of a key strategic hub responsible for a broad range of banking operations, deliveries to the customers and stakeholders, and improvement of the processes.

You will be part of the team which consists of 16 members driven by common-based values, focusing on achieving great results and great customer experience.

*Please note that you will also get a language allowance, which depends on your language knowledge level.

You will:

  • Handle various payments requests;
  • Ensure quality services for our customers
  • Solve unusual situations related to payments
  • Handle communication with colleagues in Lithuania and Denmark
  • Participate in process improvement initiatives
  • Handle workflow according to established deadlines

About you:

  • Danish language skills (from B1 level)
  • Previous experience working with operations or administrative tasks (would be an advantage)
  • Professional collaboration and teamwork skills
  • Intermediate English skills
  • Detail oriented

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Join our team!

We are looking for a new team member to join us in the in Manual Payments and Enquiries Team!

Pijus Jurgelevicius,

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 10.02.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.