Operations Officer for Danish Market Customers

Do you thrive working with various complex tasks and problem-solving? Can you work with many different customers and stakeholders? Then you may thrive in the role of Operations Officer and have an impact on the bank!

We are a team of 15 colleagues, working with various tasks to fulfil our customer needs in Everyday banking services. Our day consists of handling back-office services for corporate customers in the Danish market, and our tasks vary from simple to complex ones.

We are excited to welcome you to our team and support you with any questions you’ll have. We are looking for a colleague who would be focused on efficiency, seek to provide high-quality services to our business customers and work in our feedback-oriented culture. So join us!

You will:

  • Ensure delivery of Everyday Banking Corporate day-to-day services for Danish business and VIP customers
  • Solve issues and daily ad-hoc requests to ensure the best possible customer experience
  • Have close collaboration with Danish advisers teams and optimize solutions for our customers
  • Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)

About you:

  • Experience in an operational or administrative role
  • Ability to work full-time
  • Critical mindset and detail orientation
  • Focus on high quality and accuracy
  • Team & goals oriented person
  • Proactive learner and process challenger
  • Intermediate English language skills (both speaking and writing)

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

100+ partners' offers & discounts

See all the benefits HERE.

Join our team!

Aleksandr Smirnov, Team Leader at Danske Bank

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 26.08.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.