Operations Officer for Daily Banking Services (fixed-term)

Do you know what happens when a big company becomes a customer of the bank? Do you know how E-banking works from the company’s perspective? Join us and find these and other answers!

You will have an exciting opportunity to be a part of a team of 15 colleagues and provide services to our Danish corporate customers by handling the end-to-end E-banking process of the Danish market in our Everyday Banking Corporate department.

We are looking for 2 colleagues who would be focused on efficiency, seek to provide high-quality services, and be ready to learn!

We are offering a temporary contract until the 30th of June 2023 and depending on your experience and knowledge, we may offer you different seniority in the role.

"We are a team of 15 colleagues, working with various tasks to fulfill our customer needs in Everyday banking services. We are excited to welcome you to our team and support you with any questions you’ll have. Join us! "

You will:

  • Ensure delivery of Everyday Banking Corporate day-to-day services for Danish business and VIP customers
  • Solve issues and daily ad-hoc requests to ensure the best possible customer experience
  • Have close collaboration with other advisers teams and optimize solutions for our customers
  • Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)

About you:

  • Experience in an operational or administrative role
  • Ability to work full-time
  • Critical mindset, focus on quality and detail orientation
  • Collaborator and goal-oriented
  • Learner and process challenger
  • Intermediate English skills

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Health insurance from the first day of employment

100+ partners' offers & discounts

Third pillar pension fund

See all the benefits HERE.

Join our team!

Aleksandr Smirnov, Team Leader at Danske Bank

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 19.08.2022. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.