Officer-Service Delivery in Customer Care Delivery Area

Application period has expired.

We offer a possibility to join one of our amazing teams. As a member of Fees & Pricing team, you will be responsible for administrating and analyzing corporate customer‘s banking product fees (Nordic and other markets). If you join Accounts administration and Interest rates team, you would take over administration of accounts and evaluating interest rates.

Both teams play a huge role in helping corporate customers, thus the candidate should have good prioritization skills, time management and be able to adapt to fast paced work environment. Sometimes we also have to cope with peak periods, but we always work as a team and help each other to achieve the goals.

That’s why we are looking for a colleague with ability to deliver high quality and efficiency while also being a great team player.

You will:

  • Completing daily operational tasks combined with investigations in a timely manner
  • Willingness to research and analyse the client in order to provide best service
  • Participation in process of continuous improvements in daily work (e. g. automation, Lean)
  • Collaboration with other departments within Danske Bank Group
  • Ability to prioritize tasks
  • Take part in various projects and initiatives

About you:

  • Work experience in operational role is an advantage
  • Thoroughness, high level of accuracy and attention to details
  • Strong communication and collaboration skills
  • Lean minded or previous experience working with Lean initiatives
  • Higher education (Economics, Finance or similar would be an advantage)
  • Fluent English, speaking, writing and understanding

Join our team!

If you are enthusiastic, driven by teamwork, and willing to stay curious as well as learn new things, this is an excellent opportunity for you! Feel free to contact me with any questions!

Ineta Kocenaite, Team Leader

Application period has expired.

If you are interested, please send your CV in English no later than 01.06.2020. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.

Please contact if you have any questions.
Ineta Kocenaite
Phone number +37062070308