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Officer in ONB Business Quality Control

Application period has expired.

We are looking for an Operations Officer in Customer Welcoming area to join our team which is responsible for Onboarding Business Customers’ Quality Control. You will be in charge of controlling, investigating, analysing and evaluating the documentation and risks based on customer data.

The position offers a possibility to work with global teams in international environment.

 

You will:

  • Controlling, investigating, analysing and evaluating the documentation and risks based on customer data
  • Investigating and evaluating KYC information
  • Cooperating with stakeholders in Lithuania and all Scandinavian countries
  • Ensuring high quality for Business Banking customers
  • Supporting team members with daily tasks
  • Participation in processes improvement
  • Collaboration with stakeholders on quality related topics

About you:

  • At least 1+ year of previous work experience (Back Office, KYC or customer service area would be an advantage)
  • Fluent English both in speaking and writing
  • Excellent customer service skills
  • Higher education
  • Conformity with daily operations routine
  • Thoroughness, high level of accuracy and attention to details
  • Strong communication and collaboration skills
  • Data-driven and ability to process large volumes of tasks
  • Ability to adapt to rapid changes and deal with certain level of unknown

Application period has expired.

If you are interested, please send your CV in English no later than 26.05.2020. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.

Please contact if you have any questions.
Gintare Ieva Garunkstyte
Phone number +370 61454890