Officer in Fraud Payments Investigation Team (Finnish Speaker)

Application period has expired.

Join the Fraud Payments Investigation Team in Financial Crime Prevention and fight against fraudsters together!

The engaged, friendly, and initiative Team is looking for a new colleague with the ability to deliver high quality and efficiency and also be able to react quickly as the issue occurs.

As an Officer, you will mainly focus on ensuring an efficient payments process, investigations, analysis and decision-making.

There is a possibility to grow as a professional in this role and participate in various initiatives.

Note that this role includes working in shifts. 1 week per month working 10:00–19:00 or 12:00-21:00 + 1 Saturday/Sunday per month.

You will be working under a summary working time regime.

Depending on your experience and knowledge we may offer you different seniority of the role.

"Be yourself. We like it that way."

You will:

  • Investigate and monitor suspicious online transactions daily
  • Make decisions on payment legitimation
  • Contact Finnish customers when needed
  • Communicate (written and spoken) with different departments in Danske Bank and third parties
  • Handle workflow according to the deadlines

About you:

  • Fluency in the Finnish language is required (at least B2 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
  • Previous operational work experience (in the back office or administrative field)
  • Ability to process large volumes of tasks and data, meet deadlines, and cope with peak periods
  • Analytical and critical mindset, detail orientation, and ability to learn quickly
  • Positive mindset and good decision-making skills
  • Collaboration and communication skills; ability to work freely and as a team member
  • Knowledge/interest in working with payments processes, Fraud, or AML areas (would be a great advantage)
  • Upper-Intermediate English skills

Release your potential with the largest community of Financial Crime Prevention professionals in Lithuania.

Kibernetiniai sukčiai – kaip juos atpažinti ir nuo jų apsisaugoti

Application period has expired.

If you are interested, please send your CV in English no later than 28.03.2023. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.

*Please note that in addition you will get a language allowance, which depends on your language knowledge level and job requirements.

Please contact if you have any questions.
Giedrius Karalius
Phone number +370 616 12672