Officer in Fraud Payments Investigation Team

Join Fraud Payments Investigation Team in Financial Crime Prevention and fight against fraudsters together!

The engaged, friendly, and initiative Team is looking for a new colleague with the ability to deliver high quality and efficiency and also be able to react quickly as the issue occurs.
As an Officer, you will mainly focus on ensuring an efficient payments process, investigations, analysis and decision-making.

There is a possibility to grow as a professional in this role and participate in various initiatives.

Note that this role includes working in shifts. 1 week per month working 10:00–19:00 or 12:00-21:00 + 1 Saturday/Sunday per month. You will be working under a summary working time regime.

Depending on your experience and knowledge we may offer you different seniority in the role.

You will:

  • Investigate and monitor suspicious online transactions daily
  • Make decisions on payment legitimation
  • Communicate (written and spoken) with different departments in Danske Bank and third parties
  • Handle workflow according to the deadlines

About you:

  • Previous operational work experience (in the back office or administrative field)
  • Ability to process large volumes of tasks and data, meet deadlines, cope with peak periods
  • Critical mindset, detail orientation and ability to learn quickly
  • enthusiastic and positive mindset
  • Strong decision-making skills
  • Collaboration and communication skills
  • Ability to work freely and as a team member
  • Knowledge/interest in working with Fraud, and AML areas (would be an advantage)
  • Upper-Intermediate English skills

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Health insurance from the first day of employment

100+ partners' offers & discounts

Additional days of vacation

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Everyday is the same and different at the same time. Fraudsters are not sleeping, neither are us :) If you want to be a part of the great team, just apply and let’s have a chat!

Juste Kurlinskaite, Hiring Manager

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 25.08.2022. Confidentiality guaranteed.

Your title in job contract will be Officer – Service Delivery.