Officer in Card Fraud Investigation

Do you want to make the world a better place to live? Do you want to play a crucial role in preventing our customers from fraud? Are you starting your career or considering the opportunity of changing your career path and would like to work in an effective and stable organisation that cares about employees?

Join our Card Fraud Investigation Team in the Fraud Management Department. Our team consists of 13 friendly members of different seniorities. You will be responsible for various tasks that enable us to increase our card fraud detection and prevention capabilities. In addition, you will work closely with our card fraud analytics team, sharing valuable information on emerging fraud scenarios.

*Depending on your experience, you may be offered a different seniority level.

"Uniqueness is powerful-we welcome everyone in Danske Bank."

You will:

  • Investigate card fraud alerts and card fraud disputes
  • Communicate with different departments and teams within Danske Bank
  • Work on process improvement
  • Supervise workflow according to deadlines

About you:

  • Previous operational work experience (in an operations center or banking/administrative field)
  • Methodical mindset
  • Upper-Intermediate English skills
  • High level of quality and efficiency
  • Problem-solving, openness to new ideas, and decision-making skills
  • Ability to learn quickly and adapt to process changes
  • Higher education
  • Previous work experience working with card fraud would be considered a pro

We offer:

Monthly salary range from 1320 EUR to 1980 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Release your potential with the largest community of Financial Crime Prevention professionals in Lithuania.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 02.10.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery.

Please contact if you have any questions.
Gelmina Cibulskaite
Phone number +370 626 92196