You will be part of an ambitious expanding team; IT Contract, Asset and Performance management team in IT Operations with 20+ people in Denmark, Lithuania and India.
In close collaboration with internal stakeholders, the team strive to provide excellent vendor performance. Danske Bank’s customers rely on available online and digital solutions 24/7 and external IT vendors are part of the ecosystem providing these solutions. That is why our team plays an important role in achieving the bank’s business objectives and supporting the customer experience by ensuring optimum value from our contracts.
You will be managing critical IT contracts with external vendors by building relationships, optimizing the value of the contracts and tracking the performance of the vendor.
Your contribution will be of high importance as you ensure the vendors continuously deliver on their contractual obligations, keep compliant with relevant regulations, and mitigate any risks from their services while aligning to the contract owners’ expectations.