Head of Transaction and Customer Screening

CSD Head Transactiom Services

Application period has expired.

This is a unique opportunity to become a driving factor in a very challenging Anti-Money Laundering/Sanctions environment. You will be leading a global team of over 100 professionals and your direct responsibility will be working to ensure that our customers are provided with safe, professional and high quality services.

Danske Bank makes every effort to comply with growing Regulatory requirements. We strive to support the authorities in preventing and uncovering illegal activities. This requires robust systems and dedicated employees trained to detect suspicious or noncompliant customer behaviour – including Transaction Sanction Screening, PEP Screening, Customer Sanction Screening, Customer PEP Screening.

Join us and become a member of global Customer Service Delivery organization that provides comprehensive Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF) and Financial Sanctions Screening services for our customers.

Your Role:

As Head of Transaction and Customer Screening, you will be responsible for teams in multiple jurisdictions. It is a goal to improve customer experience in Danske Bank while ensuring that we are fullfilling our regulatory responsibilities.

Your role will require a global presence and close cooperation with business representatives and management teams across all business units. Your ongoing focus will be on delivering upon required business targets and improvement agenda with special attention to quality and efficiency. While improving existing processes as well as establishing new ones, you will keep the area in line with external regulations as well as internal policies.

The nature of the work will require you to lead by example. You encourage your employees to take action, encourage ownership and create value for our customers. Ensuring high employee engagement is a foundation for success.

You will:

  • Ownership – you are expected to demonstrate a significant sense of ownership in everything you do. This includes being willing to engage in, excel in and continuously improve the way we work
  • Operational delivery – you are responsible for day-to-day delivery and high quality results of your teams to meet the targets and ensure customer satisfaction. Concentrating on first-time-right results and achieving targets with limited resources are key challenges to be addressed
  • Strategy execution/Stakeholder management – you will engage with key stakeholders and develop strong mutual relations and clearly aligned expectations
  • Leading/HR – you are a strong leader of people with a notifiable sense of the benefits coming from focusing on personal development. You engage personally in securing excellent employee engagement and high performing global teams
  • Cross-cultural alignment – you navigate smoothly within a multi-cultural environment in order to ensure, support and increase cross-border collaboration

About you:

  • In-depth understanding of Compliance/AML operation management is a must, at least 3 – 4 years’ experience in the field
  • Strong leadership You must have a solid experience in leading organisations, and proven successful people development
  • Ability to balance regulatory requirements with the best interests of the Bank and our customers
  • Your understanding of payments area would give you an advantage for the role
  • Proven communications and change management skills. You need to be able to navigate across various cultures and management levels. You must be able to champion and facilitate change through personal commitment and behaviour, ensure professional dialogue with peers and project teams
  • Extensive experience in operational management within financial sector, preferably banking
  • Excel in execution in complex and demanding situations, being resultative in fast-pace, dynamic situations with short deadlines
  • Result oriented, collaborative, positively willing to take new responsibilities and challenges
  • Solid time planning, prioritizing and organizational skills
  • Excellent skills in written and oral English

Application period has expired.

If you are interested, please send your CV in English no later than 16.04.2020. Confidentiality guaranteed.

Please contact if you have any questions.
Linus Fugl
Phone number +4524233987