Head of Continuous Development at Transaction Monitoring

We are looking for an experienced and energetic team member to join as Head of Continuous Development in Transaction monitoring, taking our organization to the next level. You will do that by creating and implementing standards and frameworks of how we work with Quality, Knowledge & Training, Process and Technological solutions’ ownership, Data Insights etc.

Driving change
– you will get the opportunity to build a key function in a very important organization for the bank. You will have a strong say in how we approach this for both scope and scale but also the sequence of how we build the Continuous Development role within the organization
Visionary leadership
– you will lead a team of ~4-6 people who will be an important part of the driving and implementation process. You will report directly to the head of Transaction Monitoring, Justas Vaitele
Making an impact
– what you do will directly influence over 200 people working hands-on in the Transaction Monitoring organization, through which we strongly contribute to society at larger scale by keeping our customers safe and fighting financial crime

To succeed in this role you have to be very self-sufficient and self-driven, as there is no template on how to achieve our ambitious goals. You will however be able to gain input and inspiration from highly skilled and competent colleagues across Danske Bank and in the field of Financial Crime Prevention.

We expect that you:

• Have great understanding of concepts like Quality, Training, Process ownership
• Have experience in managing and onboarding people, with different area of expertise
• Have a track record of successfully implementing change
• Are great at engaging with stakeholders, communicating across various levels of organization and ensuring proper buy-in
• Are structured in your approach to work and have tangible experience in setting up and running projects
• Are fluent in English, both verbally and in written form
• Are an expert at simplifying and presenting complex information in a clear and structured way

Furthermore it is a benefit if you have worked in Operations or Contact center environment, even more so – if you are familiar with AML related processes