CRM Analyst in Portfolio Management

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We are seeking a CRM Analyst to join our team. You will be part of CRM Analytics, which includes 9 CRM Analysts. This team is responsible for 1:1 sales and marketing execution and the ongoing improvement of all commercial activities.

We are passionate about making a difference for our customers and value collaboration highly. You will work alongside skilled colleagues who enjoy a laugh in an informal atmosphere, and you will interact with many inspiring colleagues across Danske Bank, fostering your personal and professional growth.

We are looking for a highly competent and dedicated candidate with expertise in CRM to deliver top-tier CRM analytics. The team is located in both Lithuania and Denmark, so you should expect a few business travel days per year.

Depending on your experience and knowledge, we may offer you a different seniority of the role.

You will:

Set up and execute CRM campaigns for Danske Bank DK customers
Conduct customer-related analysis to ensure communication with the right customers, using the right messages at the right time
Work with our marketing automation tools, SAS 360 and SAS Enterprise Guide

About you:

Experience with CRM analysis
Experience working with multiple stakeholders, reporting to management, and driving change
Experience with marketing automation platforms
Experience in setting up communication flows
Analytical skillset, a mathematical mindset and eagerness to learn
Experience with SAS or SQL programming
A drive to succeed but are not afraid of failing
A degree in a relevant field preferably from a university
Advanced English language skills

We offer:

Monthly salary range from 2720 EUR to 4080 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.