Chief Business Analyst for Welcoming and Orchestration

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Are you an experienced Business Analyst with an interest in business processes? Here is the chance to join one of Danske Bank’s development units and take part in implementing digital welcoming & digital sales journeys.

A job in Danske Bank’s development organization is an opportunity with exciting possibilities, in one of the most digitalized financial institutions in the Nordics. You will have the chance to test yourself in a role with a high degree of responsibility, agile ways of working, and plenty of room for proactive behaviour.

Besides being part of a squad, you will also belong to a Business & Functional Specialist Chapter. The Chapter is a community of highly skilled business analysts who share the same focus on ensuring that each solution fulfills the business need and has the desired high quality. As part of a Chapter, you will be a team player making sure that the chapter promotes continuous learning by its members with focus on knowledge sharing and ensures that best practices are spread across the entire tribe and the organization.

What we do in Welcoming & Orchestration Tribe?

Welcoming & Orchestration Tribe is one of Danske Bank’s 30+ development units. Currently growing our capacity, we own and develop customer welcoming solutions as well as digital sales journeys and capabilities used across markets and business units.

We are looking for a Chief Business Analyst to join the Personal Product Configuration & Integrations squad in the Order Orchestration Cluster, with an interest in utilizing your experience and collaboration skills to support the rest of the business analysts in the squad and the cluster.

We aim to have a culture where people thrive, grow, and are included, and where we celebrate milestones, openly share our learnings and concerns. The tribe is in Copenhagen, Vilnius, and Bangalore as our main locations, and in this role, you will be part of the tribe’s Vilnius hub, but work digitally across all markets and locations.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

You will:

Be taking on the role of a Business Analyst in a squad within the Personal Product Configuration & Integrations squad in the Order Orchestration Cluster
Be enabling product owning tribes to offer their products through Digital Sales channels
Be leading the collection and documentation of business requirements, ensuring clarity, completeness, and alignment with stakeholders’ needs
Be engaging with stakeholders at various levels to understand their needs, manage expectations, and ensure effective communication throughout the project lifecycle
Be collaborating with technical leads to design solutions that meet business requirements while considering technical feasibility, scalability and target architecture
Be working within a matrix organization that values dynamic problem-solving and collaboration

About you:

A minimum of 7 years of experience as a business analyst is expected
Analytical mindset and skills to capture and document processes, flows and journeys
Informal leadership/mentoring: Support and develop other colleagues within chapter and squad (eg. initiate knowledge sharing sessions, buddy, etc.)
Solid understanding of basic IT components and capabilities
Integrity, structured and with a pragmatic attitude that can shape things forward
Solid communication and stakeholder management abilities
Contribute regularly to the organizational learning and drive the Tribe and Group’s ability to improve
Advanced English skills

We offer:

Monthly salary range from 4320 EUR to 6480 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.