As a Business Analyst in Service Delivery, you will support Service Delivery Managers with reports to our customers. You will report on operations and ensure a strong focus on customers and accountability in the organisation.
Your aim will be to ensure there is a standardization of all reports and continuous improvements on process and outcome, always to these criteria: compliance and customer satisfaction.
On a daily basis, you will collaborate closely with multiple stakeholders across countries.
You will be a part of an international team based in Denmark, Lithuania, and India.
You will be located in Vilnius, Lithuania.