Enterprise Technology Operations Centre (ETOC) is a part of Digital Workplace & Infrastructure in the Technology & Services organisation. ETOC delivers superior customer experience by driving operational excellence across all high-criticality IT services and systems. The area handles any type of major disruptive events and continuously adopts best operational practices (monitoring, detection and prevention) for all high criticality IT services and systems. International teams are located across Danske Bank sites in Lithuania, India, and Denmark.
Enterprise Technology Operations Centre (ETOC) is looking for a Business Analyst with excellent stakeholder management skills that will be required for effective engagement with a very broad range of stakeholders from the entire Technology & Services organisation, including senior leadership. Business Analyst will be part of the ETOC Performance Management team which consists of two enabling functions – Data Analysis & Reporting and Workforce Management. The team is responsible for executing strategic efforts through the workforce, finance, and engagement management as well as for enabling transparency over performance data that promote continuous operational improvements.
Depending on your experience and knowledge, we may offer you different seniority of the role.