Business Analyst in Enriching Cards squad, Everyday Banking Individuals Tribe

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If you have an interest in creating customer loyalty by adding value within the area of cards, want to build best-in-class digital products and have a business analyst background or similar, you are exactly the person we are looking for. You will be part of a squad responsible for customer satisfaction and loyalty increase by delivering added value products for cards, such as insurance, concierge services, airport lounge access, various rewards programs for payments with cards and much more.

As a team, we take pride in being professionals to the bone, while making sure to have fun. We value team collaboration and diversity to create the best value for our customers. As Business Analyst, you will play an important role in a full-stack global team that consists of product owners, business analysts and software engineers. We are currently 8 team members, that are located in three different locations; India, Denmark and Lithuania.

As a Business Analyst, you will be responsible for supporting the end-to-end process of developing and bringing new features to the market as well as making sure existing ones bring the value intended.

You will:

Your role will entail a versatile work life, where you will be met with the following opportunities and expectations:

Become a part of an independent, cross-functional squad. You will work closely with other squad members in an agile framework to go from business requirements to working software
Identify, analyse, and challenge business and customer needs, requirements and priorities and translate that into user stories which are understood by the whole squad
Responsible for structuring, planning and executing QA/test activities
Be bridging business needs and IT development: Closely collaborating with both business and IT stakeholders
Be coordinating releases of new software and planning organizational implementation activities
Supervise risk and product reviews
Work closely with internal and external stakeholders to align deliveries and expectations.
Facilitate meetings and workshops across involved parties, encouraging goal-oriented discussions in a constructive way
Follow up on product value, statistics, and customer feedback and propose relevant improvements based on these insights.

You like being a team member, while also having a bias towards action. You are methodical, curious, structured and take pride in finding solutions and delivering quality in your work.

About you:

We expect that you can say yes to any or all of these key points:

2+ years of experience as a business analyst/tester/project manager in a software development organization or banking sector
Great stakeholder management skills
Experience with Agile and Scrum practices
Great interpersonal skills and a true team member
Methodical thinking and great problem-solving skills
Able to handle many different tasks at the same time
Have a positive mindset when facing new tasks.
You have a global mindset and can collaborate with colleagues and stakeholders from Nordics and India
Not afraid to fail and eager to learn
Experience within the payment area is an advantage but not a need
Fluent in written and spoken, upper-intermediate English skills

We offer:

Monthly salary range from 2480 EUR to 3720 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.