Business Analyst for Fraud Investigation

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Are you enthusiastic about resisting financial crime? Not afraid of facing new opportunities and venturing out into new area? Willing to share your expertise and eager to learn more? Have an interest in improving user experience and delivering value?

In Monitoring & Screening Tribe, we support the entire Group and play a central role in Danske Banks’ financial crime prevention within Anti Money Laundering, Counterterrorist financing, Sanctions risk mitigation, Fraud prevention, and execution of the Anti-bribery and Tax Evasion policies. We are approx. 200 engaged colleagues located in 5 different countries.

We are looking for a proactive and creative team member for our Fraud Investigations Squad. Fraud Investigations is responsible for building and continuous improvement of the new cloud-based Case Management System, which enables teams to scale their investigations by collecting all the details required for investigation in one place – making it easy to analyze, share insights, track the status of each case, attach necessary documentation, and communicate.

By joining Fraud Investigations, you will contribute to the automation and simplification of investigations processes, standardization of the case flow cycle across different fraud areas and support effective case handling by supplying data in a user-friendly overview.

You will:

Utilize your professional stakeholder management skills to secure the necessary alignment on requirements and outcomes
Initiate and perform analysis, translating business requirements into crystal clear, detailed, end-to-end functional requirements for development
Evaluate business requirements from a customer/user/stakeholder/system sustainability and commercial angle
Identify underlying business needs and risks to be addressed, challenge and improve existing practices
Collect and document knowledge, and update existing service documentation
Recommend solutions based on a deep end-to-end understanding of relevant business processes, plan and perform quality assurance (User-Acceptance and Regression testing) of developed features
Connect the dots, see the bigger picture on opportunities and knowledge available to utilize across the organization
Ensure close collaboration with Team members, contributing to a positive team spirit and high engagement

About you:

3+ years of experience as a Business Analyst, with a solid understanding of business & functional analysis, methodologies and techniques and their practical application
Analytical thinking, problem-solving and facilitation skills with the ability to collect, organize, diagram, evaluate and present information
Understanding how to balance focus on details with the wider context of a project
Enthusiastic about knowledge sharing and continuous learning
Agile Mindset – being open-minded, asking questions and adapting to changing tasks priorities and environment
Ownership and delivery-quality-oriented mindset
Be exploratory when looking for creative solutions and have a proactive and collaborative approach to ensure timely deliveries
Professional communication skills and upper-intermediate level of English

We offer:

Monthly salary range from 2480 EUR to 3720 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.