Associate Platform Engineer in Customer Interaction Technologies

Application period has expired.

As an associate Platform Engineer for the Customer Online Meeting Services you will be part of the team technically responsible for Danske Bank Customer Online Meeting platforms including service operation, design and strategy.

The Customer Online Meeting platform is built on the Adobe Connect Suite and used broadly across the group for Online Advisory meetings with customers.

If you see yourself as part of a great team that develops and support a critical customer facing service and defines the future Customer Online Meeting Experience in Danske Bank, then this job is for you.

The ideal candidate will be a generalist with a strong passion for technology and infrastructure, with 2-3 years of experience working with various infrastructure technologies e.g. distributed systems, databases and network technologies. Furthermore, automation scripting skills and experiences will be a big advantage to support our automation initiatives.

You will:

  • 2nd Level Support for the Customer Online Meeting Service
  • Keeping service infrastructure happy and healthy to fulfil agreed IT-SLA
  • Support with daily operational tasks e.g. Change Management
  • Support continuously service improvement initiatives
  • Support platform maintenance
  • Work with Service Desk to improve first time resolution
  • Daily End-User Support e.g. Incident support
  • Support and develop Automation initiatives
  • Software packaging

About you:

  • Bachelor’s degree or equivalent experience
  • Minimum 2-3 years of experience as a Windows Systems Engineer or equivalent
  • Experience with MS SQL infrastructure
  • Experience with Collaboration Tools
  • Experience with distributed systems and high availability solutions
  • Good understanding of network technologies e.g. CCNA
  • Understanding of security practices and solutions
  • Basic programming skills e.g. Python to support automation
  • Good understanding of ITIL processes
  • Powershell scripting skills
  • Analytical skills
  • Troubleshooting skills
  • Strong collaboration and communication skills
  • Strong English skills (written and spoken)
  • Proactive and Self-motivated

We are growing and looking for reinforcement to our organization.
Up for a challenge?
Apply or reach out to me if you have any questions.

Egle Bogumiliene, Talent Acquisition Consultant

Application period has expired.

If you are interested, please send your CV in English no later than 28.09.2020. Confidentiality guaranteed.

Your title in job contract will be IT Platform Engineer, Associate.