Associate Operations Officer in Tax Services (Temporary position)

Our mission is to bring value to our clients through the provision of tax reclaim and relief at source services on our client’s investments.

We are an evolving team with people from diverse backgrounds, such as taxes, finance, teaching, law, arts, etc. We also work side by side with the other team located in Denmark, thus enabling more connections with other highly experienced experts.

Recently we have gone through a restructuring of the area where we have adopted new and improved ways of working within the team and we are aiming high to reach operational excellence and deliver great service to our clients.

In Tax Services – we aim for a robust operation in balance through:​

  • Employees and managers who are experienced and curious​
  • Processes that are standardised and continuously optimised​
  • Decisions which are data-driven and according to our governance​
  • Cooperation which is seamless, internal in Tax Services and with colleagues in other parts of Danske Bank
  • Deliverables without stress and dependency on individuals​

Although the daily operations include to some extent routine and repeatable tasks, there is still a lot of space to learn skills and knowledge applicable to other areas of finance, and not only.

Great performance and constant personal growth are guaranteed recipes for promotions and career advancement.

Contribute directly/indirectly to the EU’s purpose of enabling a free flow of capital across the EU countries.

This is a temporary position for one year.

You will:

  • Work with filing tax reclaims and setting up clients for relief at source
  • Ensure that documentation details are accurate and according to the standards we have to follow
  • Perform controls to ensure we do things in the right way and catch/escalate mistakes on time, and learn from those
  • Add, maintain, and update information in the systems
  • Send reports of open reclaims upon clients’ requests
  • Communicate with small/medium/large and institutional clients, and advisors in order to get the needed documentation
  • On a constant basis engage and communicate with Nordic and other EU tax authorities to solve issues with the client’s documentation

About you:

  • Curious personality and willing to search for the answer to the questions that come up
  • Willingness to learn new things in a fast pace and complex environment
  • Ability to deal with routine/monotonic tasks
  • Team oriented person, who is able to communicate with different stakeholders in an efficient manner
  • Upper-intermediate English skills

We offer:

Monthly salary range from 1080 EUR to 1620 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

100+ partners' offers & discounts

See all the benefits HERE.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions!

Mateo Lamnije, Team Manager of Tax Services @Danske Bank

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 06.12.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery, Associate.