Associate Operations Officer in Tax Services

Our mission is to bring value to our clients through the provision of tax reclaim and relief at source services on our client’s investments.

We are a young, evolving team with people from diverse backgrounds, such as taxes, finance, teaching, law, arts, etc. We also work side by side with the other team located in Denmark, thus enabling more connections with other highly experienced experts.

Recently we have gone through a restructuring of the area where we have adopted new and improved ways of working within the team and we are aiming high to reach operational excellence and deliver great service to our clients.

In Tax Services – we aim for a robust operation in balance through:​

  • Employees and managers who are competent and curious​
  • Processes that are standardised and continuously optimised​
  • Decisions which are data-driven and according to our governance​
  • Cooperation which is seamless, internal in TS and with colleagues in other parts of DB​
  • Deliverables without stress and dependency on individuals​

Although the daily operations include to some extent routine and repeatable tasks, there is still a lot of space to learn skills and knowledge applicable to other areas of finance, and not only.

Great performance and constant personal growth are guaranteed recipes for promotions and career advancement.

Contribute directly/indirectly to the EU’s purpose of enabling a free flow of capital across the EU countries.

"We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views."

You will:

  • Work with filing tax reclaims and setting up clients for relief at source
  • Ensure that filing documentation details are accurate and according to the standards we have to follow
  • Perform controls to ensure we do things in the right way and catch/escalate mistakes on time and learn from those
  • Add, maintain, and update information in the systems
  • Send reports of ongoing reclaims upon clients’ requests
  • Communicate with small/medium/large and institutional clients, and advisors in order to get the needed documentation
  • On a constant basis, you will engage and communicate with Nordic and other EU tax authorities to solve issues with the client’s documentation

About you:

  • Curious personality and willing to search for the answer to the questions that come up
  • Upper-Intermediate English language skills
  • Willingness to learn new things in a fast pace and complex environment
  • Ability to deal with routine/monotonic tasks
  • Team player and able to communicate with different stakeholders in an efficient manner

We offer:

Monthly salary range from 960 EUR to 1440 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Canteen services and free fruits

20+ community hobby clubs

24/7 gym services and group trainings

Health insurance from the first day of employment

See all the benefits HERE.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 03.02.2023. Confidentiality guaranteed.

Your title in job contract will be Officer - Service Delivery, Associate.

Please contact if you have any questions.
Mateo Lamnije
Phone number +37062084842