Associate Operations Officer in Card Operational Services

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We are looking for you to join our global team of 16 people. In our team you will not face much routine since we have a variety of about 120 tasks. Can you imagine how awesome it would be to become an expert at handling most of them?

Our team works with all Nordic Markets and has great collaboration and support. Colleagues will support you with all the tasks and questions you may have and support you in your learning and decision-making journey.

In addition, to strengthen friendship and initiation, we have different meetings, additional activities, opportunities for each other, and games. Join us and learn more!

Besides that, you will have an opportunity to join quality and risk ambassadors communities, different initiatives, and small projects – you choose how you would like to develop yourself. Maybe you even have or will have ideas by yourself? It is more than welcome as well.

You will:

Collaborate with Nordic teams to find the best solutions for case handling
Communicate with International customers and vendors regarding other issues in a written manner
Participate in continuous improvements in daily work (Robotics, Lean, etc.)

About you:

Motivation and curiosity to learn new things
Working experience in an operational or administrative role (would be appreciated)
Not afraid to work in a tight deadlines environment and cope with peak periods
Willingness to work in back–office position
Upper-intermediate English both written and verbal

We offer:

Monthly salary range from 960 EUR to 1440 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.