Associate Business Analyst for Customer Assessment Business Customers Squad

Our mission in the FCLM Tribe (Financial Crime Lifecycle Management Tribe) is to protect our customers, society, and banks from financial crime by developing highly automated Anti-Money Loundering (AML) due diligence processes to ensure regulatory compliance.

Customer Assessment Business Customers Squad owns various applications used in the bank for investigative purposes related to Ongoing Due Diligence (ODD). The Squad supports case handlers across the bank with micro-app solutions that enables processing and conducting of Adverse Media screening. Further, these solutions enables visualization of complex ownership structures and manual handling of atypical customer behavior.

With a focus on user experience, the squad is committed to enhancing the interface’s usability, effectiveness, and efficiency.

Our Squad comprises a Product Owner, Business Analysts, Operational Excellence Expert, and Front- and Backend Developers located in Denmark, Lithuania, and India. We would describe our Squad as centered around collaboration, trust, and team spirit. With time, you will run independently with your own responsibilities but also have close sparring and collaboration with your fellow Business Analysts and the rest of the Squad. To support your learning journey and ensure your success, a mentor from the Squad will be assigned to you. This mentor will provide guidance, feedback, and support throughout your journey, building an environment of continuous learning and growth.

To further enable and leverage your skills mastery, you will also be part of a Chapter consisting of Business Analysts from other Squads within our Tribe. The Chapter Lead will be your HR manager, supporting and mentoring you to ensure your personal and professional growth. At the same time, you are also responsible for continuously learning and supporting the building up of your chapter’s functional expertise.

"Be yourself. We like it that way."

You will:

  • Analyze and challenge business requirements to break them down into tangible user stories
  • Ensure that you understand the context and translate business requirements into technologically feasible solutions
  • Collaboratively discuss and assess requirements with developers and other stakeholders
  • Interact with a diverse range of stakeholders, facilitating open communication and promoting mutual understanding to drive collaborative decision-making
  • Engage in testing activities such as writing test cases and executing test scenarios to guarantee the quality of the solution
  • Assist end-users during implementation to optimally actualize our solutions
  • Actively participate in agile events such as daily scrum meetings, chapter knowledge sessions, and retrospective sessions

About you:

  • Exhibit a proactive attitude, taking the initiative not only to offer support but also to seek support when necessary
  • Have an analytical mindset, using data-driven insights to drive decision-making and solve complex problems
  • Foster a ‘can-do’ attitude and exercise creative problem-solving skills
  • Have upper-intermediate English language skills

We offer:

Monthly salary range from 2080 EUR to 3120 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

20+ community hobby clubs

Additional health insurance package

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 31.05.2024. Confidentiality guaranteed.

Your title in job contract will be Analyst – Business, Associate.

Please contact if you have any questions.
Mette Bisgård
Phone number +45 30 58 47 61 or [email protected]