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Associate AML Specialist Advisor in Customer Onboarding Team

Customer Onboarding AML KYC Operations

Are you curious, communicative, and eager to start your career in Danske Bank?

We are looking for a sociable and collaborative colleague to join a team, performing end-to-end onboarding to foreign customers.

To polish the customer experience in our bank, there was introduced an online application allowing the customers to apply for bank accounts just staying at home. Meaning that your focus area will be contacting the customers directly (mostly via phone or e-mail) to check if any onboarding–compulsory information is missing.

Assuming strict requirements of AML, you will also be working on the Know-Your-Customer (KYC) section, which requires various details of the customer provided.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

"We want to create an inclusive culture where all forms of diversity are seen as real value for Danske Bank"

You will:

  • Create a profile of the customer in the KYC section
  • Contact customers directly via phone or email attempting to collect missing documentation and information as well as guiding customers through an application form or packages we offer
  • Prepare and send the agreements to the customers depending on the products chosen
  • Collaborate with colleagues from front offices in Denmark via e-mail or phone
  • Constantly improve and optimize processes using Lean principles

About you:

  • Higher education
  • Ability to work full time
  • Good communication skills
  • You are attentive to details and able to learn quickly
  • Team player who enjoys working, sharing knowledge, and having fun together
  • Willingness to develop and learn new things
  • Upper-intermediate English language skills

We offer:

Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:
    • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation

Canteen services and free fruits

Health insurance from the first day of employment

Free parking & charging ports - cars, bicycles, e-scooters

See all the benefits HERE.

Join Our Team!

Marija Karpoviciute, Team Leader

Apply via:

Send your CV

If you are interested, please send your CV in English no later than 31.08.2022. Confidentiality guaranteed.

Your title in job contract will be Specialist Advisor – AML, Associate.