IT Application Support Specialist in Danica Technology

Application period has expired.

Courage, commitment, simplicity, best user experience is only a few values that the Danica Technology department is well known for. With multiple different projects, web applications, and mobile application development, we are trying to change the world in retail investment, insurance, and savings management. New technologies, the power of decisions, start-up kind of projects and many other great things is just a regular day in Danica Technology.

Forget about the suits and bureaucracy. We are all here not for the fashion – we are here for passion in IT and real stuff.

You will work with 6 international (LT, DK, MY) agile development teams working on 2 main projects:

  • B2C and B2B next generation pension platforms
  • Robotics Process Automation using BluePrism

You will:

  • Providing technical support to teams within the organization
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Analysis of logs
  • Configuration of dashboards and alerts

About you:

  • 1+ years of relevant experience working in a similar Application Support role or as an IT administrator
  • Knowledge of ITIL processes, ITIL foundation certificate, is an advantage
  • Experience with enterprise monitoring solutions
  • You are result-oriented and never give up
  • You are able to create simple scripts and macros
  • Eager to learn technical areas
  • Excellent English language skills

Any questions? Just find me @Linkedin

Aleksandr Voronkov, Team manager

Application period has expired.

If you are interested, please send your CV in English no later than 06.07.2021. Confidentiality guaranteed.

Your title in job contract will be IT Application Specialist.