AML Officer in Onboarding Business Quality Control

Banking Operations AML KYC Quality Control Customer Onboarding #CDD #QC

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We are looking for an Officer – AML in the Customer Welcoming area to join our team responsible for Onboarding Business Quality Control.

Join our team and become a part of the first customer journey in the bank! You will be in charge of controlling, investigating, analyzing, and evaluating the documentation and risks based on customer data. The position offers the possibility to work with global teams in an international environment.

Our team is growing by more than 15 people and is working with 4 (Denmark, Sweden, Norway, and Finland) Scandinavian countries.

To make your first months with us smooth, we promise you comprehensive onboarding with all the necessary training, a dedicated “buddy,” and onboarding activities. You will work in a friendly team led by the manager, who inspires others to achieve your goals.

Depending on your skills, knowledge, and experience, you may be offered different seniority of the role.

You will:

Control, investigate, analyze, and evaluate the documentation and risks based on customer data
Examine and assess KYC information according to CDD (Customer Due Diligence) rules
Cooperate with stakeholders in Lithuania and all Scandinavian countries
Ensure high quality for Business Banking customers
Support team members with daily tasks
Take ownership of process/improvements-related tasks within the team/ department
Collaborate with stakeholders on quality-related topics

About you:

At least 1+ year of previous work experience (Back Office, KYC, or customer service area would be an advantage)
Upper-Intermediate English language skills
Solid customer service skills
Thoroughness, high level of accuracy, and attention to details
Professional communication and collaboration skills
Data-driven and ability to process large volumes of tasks
Ability to adapt to rapid changes and deal with a certain level of unknown
Higher education degree

We offer:

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.